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Marketplace Berlin 5 months

Rebuilt a stuck two-sided marketplace — supply onboarding time dropped 91%

A regional services marketplace was bleeding supply because onboarding took two weeks and the booking flow had eight steps. We rebuilt the seller pipeline and consumer booking in 5 months — without taking the live product down.

Client identity withheld. All figures, timelines, and tactics are from a real engagement.

The numbers

What changed in 5 months.

Supply onboarding time

-91%

Before: 13.4 daysAfter: 1.2 days

Mobile booking conversion

+4.3x

Before: 4.1%After: 17.8%

Monthly GMV

+200%

Before: $1.8MAfter: $5.4M

Engineering velocity (PRs/wk)

+580%

Before: 6After: 41
The challenge

What they were up against.

  • 1

    Two-week supply onboarding was killing acquisition — 60% of sellers never finished

  • 2

    Booking flow had 8 screens; mobile conversion was 4%

  • 3

    Tech debt was so deep the prior team refused to ship anything net-new

  • 4

    Live product couldn't take downtime — GMV was still growing 12% month-over-month

The work

How we shipped their product.

Step 01

Strangler-fig rebuild

Stood up a new Next.js front-end behind the same domain and migrated routes one at a time. Old monolith stayed live until the last route flipped.

Step 02

Seller onboarding in 4 steps

Replaced the 14-step intake with a 4-step flow plus Stripe Connect identity verification — most sellers finish in under 15 minutes now.

Step 03

Mobile-first booking

Collapsed 8 booking screens to 3 with smart defaults and saved-state. Mobile conversion rate quadrupled in the first month after rollout.

Step 04

Observability before features

Wired in OpenTelemetry, error budgets, and a real on-call rotation. Engineering team started shipping daily by month three.

The outcome

What it meant for the business.

  • Zero downtime through a full front-end and onboarding rebuild

  • Supply grew 3.1× in the 90 days after the new onboarding shipped

  • Internal engineering team adopted the new stack and now ships independently

  • Marketplace closed a Series B priced on the post-rebuild numbers

"Envert rebuilt our marketplace under us while it was flying. The new product is faster, cleaner, and the team we have today actually wants to ship on it."

VP Engineering, regional services marketplace

Your move

Want this for your marketplace product?

Every engagement starts with a free 30-minute audit of your market. We surface technical risks, name the smallest billable wedge, and tell you honestly if we are the right team.

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